POPULAR SUPPORT QUESTIONS
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Does ArrowChat work with <insert integration> <insert version>?
The short answer, yes. Whether or not you will need to customize the installation depends on if you're running a supported integration. For a full list of supported integrations, please click here. We....
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I've purchased ArrowChat; where is my login information?
Typically, you should have received your information near instantly to your email address that you used to pay (remember to check your spam folder). However, our fraud check can take up to 24 hours to verify...
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How long does the license last?
Forever, but to continue receiving updates to the software, store access, forum access, and more, you'll need to renew every six months for a fee of $20. If you renew more than a week past expiration, the fee will...
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How easy is it to customize ArrowChat?
Extremely Easy! Our feature-rich admin panel will do most of the stuff you need by just clicking a checkbox. For more in-depth customization, our CSS, templates, and images can handle a whole lot. For even...
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What is the release date of <insert feature, version, etc>?
Typically, we do not provide release dates for any products. We found that promising a date and then missing that date would make our customers upset. Surprising our customers with new updates...
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Is the source code encrypted?
Absolutely not! It's not even minified. Everything is 100% open and editable to you with the exception of removing the "Powered By ArrowChat" branding if you did not purchase the branding-free option.