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TReed
Customer
 
Posts: 13
Joined: 17 Feb 2013, 10:59

 

by TReed 01 Dec 2013, 09:03

I tried upgrading to 1.7.1 to use the FB integration. Kept getting a blank admin page, and no chat bar showing up.
I tried the upgrade, then did a clean install a couple of times. All files and folders had the correct permission settings. Still, blank pages.

Please let me know if there is a fix. Went back to 1.6.11 and it's working fine. Thanks.
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Jason
Customer
 
Posts: 2329
Joined: 12 Dec 2009, 16:06

 

by Jason 01 Dec 2013, 11:24

Open up a support ticket with your site URL, test login and FTP access. You'll need to upgrade to 1.7.1 before you open the ticket, though.
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TReed
Customer
 
Posts: 13
Joined: 17 Feb 2013, 10:59

 

by TReed 27 Dec 2013, 13:18

Is 1.7.1 compatible with PHPFox 3.7.4?

I tried installing again. I removed Arrowchat completely and dropped the tables. Installed 1.7.1 again. Still blank in the admin.

Uninstalled and went back to 1.6.11

The issue is in 1.7.1. I can not install it and wait for you. It would disable the chat on my site which is why people are there. Can you suggest a solution? Or perhaps fix it in 1.7.2? I purchased an upgrade extension to get the FB interaction. It has always worked before. Thanks.
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TReed
Customer
 
Posts: 13
Joined: 17 Feb 2013, 10:59

 

by TReed 02 Jan 2014, 10:02

OK, I give up. Please provide a fix in your next update for the blank page issue. I'd really like to use the facebook feature. Thanks.
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Staff Bot
ArrowChat Team
 
Posts: 8996
Joined: 07 Nov 2012, 13:41

 

by Staff Bot 16 Dec 2014, 00:26

[b]This thread has been locked because the last post is greater than six months old. There is a good chance that the information in this thread is outdated. Please open a new topic if you wish to discuss this further.[/b]