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Arrowchat always offline
PostPosted: 09 Nov 2012, 08:53
by frankin0
Hello I just installed arrow chat platform vbullettin I did as I was asked, the installation was buonfine I incorporated in the publicity fund footer the two codes:
- Code: Select all
<body>
<script type="text/javascript" src="/forum/arrowchat/external.php?type=djs" charset="utf-8"></script>
<script type="text/javascript" src="/forum/arrowchat/external.php?type=js" charset="utf-8"></script>
</body>
<head><link type="text/css" rel="stylesheet" id="arrowchat_css" media="all" href="/forum/arrowchat/external.php?type=css" charset="utf-8" />
<script type="text/javascript" src="/forum/arrowchat/includes/js/jquery.js"></script>
<script type="text/javascript" src="/forum/arrowchat/includes/js/jquery-ui.js"></script>
</head>
I go home on the forum and I get a progress bar that says you need to login to access ..
What can I afre?
PS. This is a contact of a friend of mine :)
PostPosted: 09 Nov 2012, 11:01
by frankin0
frankin0 wrote:Hello I just installed arrow chat platform vbullettin I did as I was asked, the installation was buonfine I incorporated in the publicity fund footer the two codes:
- Code: Select all
<body>
<script type="text/javascript" src="/forum/arrowchat/external.php?type=djs" charset="utf-8"></script>
<script type="text/javascript" src="/forum/arrowchat/external.php?type=js" charset="utf-8"></script>
</body>
<head><link type="text/css" rel="stylesheet" id="arrowchat_css" media="all" href="/forum/arrowchat/external.php?type=css" charset="utf-8" />
<script type="text/javascript" src="/forum/arrowchat/includes/js/jquery.js"></script>
<script type="text/javascript" src="/forum/arrowchat/includes/js/jquery-ui.js"></script>
</head>
I go home on the forum and I get a progress bar that says you need to login to access ..
What can I afre?
PS. This is a contact of a friend of mine :)
PostPosted: 09 Nov 2012, 11:03
by frankin0
I have attached a img I doing something wrong?
PostPosted: 09 Nov 2012, 12:09
by Jason
Open up a support ticket with your site URL, a test login account, and FTP access. We'll get it working for you.
PostPosted: 10 Nov 2012, 03:24
by frankin0
I can not explain you? because otherwise I'll never learn XD: (
PostPosted: 10 Nov 2012, 07:17
by MFonti
You should be Italian, me too, and I see that you are using Google Translate, let me try to explain you what Jason asked for.
[Italian Mode On]
Ciao zio, allora tutto quello che devi fare รจ inviare al loro supporto i dati di accesso del tuo forum, quindi le credenziali FTP con username e password (le trovi nelle email, supponendo che tu abbia uno hosting condiviso, praticamente sarebbero i dati che usi con FileZilla o equivalente), vanno bene anche i dati dell'account amministratore di Vbulletin4 (poi cambi password, tranquillo).
[Italian Mode Off]
Cheers!
PostPosted: 10 Nov 2012, 10:08
by frankin0
ho mandato al support ma non mi hanno risposto che faccio?
--> I sent to support but they told me that I do?
PostPosted: 10 Nov 2012, 18:12
by MFonti
Cosa gli hai scritto (in inglese)?
Di solito ci vuole un po' prima che rispondano, dipende da quanto carico di lavoro hanno.
Topic Closed
PostPosted: 16 Dec 2014, 00:26
by Staff Bot
[b]This thread has been locked because the last post is greater than six months old. There is a good chance that the information in this thread is outdated. Please open a new topic if you wish to discuss this further.[/b]