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ArrowChat Installation Problem
PostPosted: 18 Feb 2013, 08:33
by uexbiiuser
Hello guys,
am trying to install arrowchat but get this error all the time
Site error: the file D:\hosting\10351359\html\arrowchat\install\index.php requires the ionCube PHP Loader ioncube_loader_win_5.3.dll to be installed by the website operator. If you are the website operator please use the ionCube Loader Wizard to assist with installation.
PLEASE HELP
PostPosted: 18 Feb 2013, 11:27
by Jason
Please ask your host to install IonCube and then you'll be able to install the trial.
PostPosted: 19 Feb 2013, 09:41
by uexbiiuser
Jason wrote:Please ask your host to install IonCube and then you'll be able to install the trial.
its not possible,
is there any other way...
or
arrowchat must have mentioned this in their FAQ or in Minimum Requirements Section.
This is bad
PostPosted: 19 Feb 2013, 14:03
by Jason
You'll need to purchase the full version which does not require IonCube.
PostPosted: 20 Feb 2013, 11:10
by uexbiiuser
oh ok
but I cant buy until I personally check it on my website
PostPosted: 21 Feb 2013, 09:41
by uexbiiuser
Hey Jason,
Can someone guarantee me that IonCube is not required if I buy full version.
I mean is there any other user who faced the same problem and after buying original IonCube problem was solved ??
PostPosted: 21 Feb 2013, 10:04
by Jason
IonCube is indeed not required in the full version, so you would not have this issue.
PostPosted: 21 Feb 2013, 10:06
by uexbiiuser
hmmmm
OK, Just in case If at all I get this issue, after buying also, then would I have arrowchat teams support in sorting out ??
PostPosted: 24 Feb 2013, 05:05
by Martok
You won't get the same issue as this relates to IonCube which is only used with the trial version.
Full versions come with 30/45/365 days of ticket support depending on which version you buy, so any issues you may have will be dealt with by the Arrow chat support team.
Topic Closed
PostPosted: 16 Dec 2014, 00:26
by Staff Bot
[b]This thread has been locked because the last post is greater than six months old. There is a good chance that the information in this thread is outdated. Please open a new topic if you wish to discuss this further.[/b]