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Upgraded support purchase not recognized.

PostPosted: 11 May 2015, 15:29
by CWest
I paid for upgraded support over 72 hours ago, but still cannot create a support ticket because my purchase hasn't been recognized by your support system.

Please advise.

Re: Upgraded support purchase not recognized.

PostPosted: 11 May 2015, 17:09
by Jason
Please open a support ticket at http://www.arrowchat.com/support/contact/ and let us know your 2Checkout sales number.

Re: Upgraded support purchase not recognized.

PostPosted: 07 Oct 2015, 19:04
by DBeard
Noticed the same thing happened to me. I just opened a ticket.