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General ArrowChat talk that doesn't fit any other forum.
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bloggertlv
Customer
 
Posts: 18
Joined: 28 Jun 2012, 14:23

 

by bloggertlv 13 Jan 2020, 14:24

I have migrated the standard license chat to Premium because the chat is not well adapted for the vbulletin 5 software to take advantage of the additional 15 days of technical support and to date the tickets do not respond. There seems to be no one to answer or solve the incompatibility problem of arrowchat with vbulletin 5.

I had 15 days of support from those who have already passed 6. I mean I made the migration for the pure ones and paid 80 dollars.
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Jason
Customer
 
Posts: 2329
Joined: 12 Dec 2009, 16:06

 

by Jason 13 Jan 2020, 15:45

Queue times are a bit long but we do respond and fix any issues in every single ticket.

FYI, there is no issue with vBulletin 5 and ArrowChat. You've installed something wrong and support will get to your ticket. In the meantime, you can visit https://www.arrowchat.com/docs/troubleshooting/