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General ArrowChat talk that doesn't fit any other forum.
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jackal
Customer
 
Posts: 102
Joined: 06 May 2019, 15:29

 

by jackal 29 Jan 2020, 06:25

PC DESKTOP:
Some members chat with lots of members leaving tons of chatboxes buttons on the bottom bar. When they try to navigate to a different page it takes a while for the page to load because of all the chat boxes button that has to be loaded.

Is there a way to prevent this?
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Jason
Customer
 
Posts: 2329
Joined: 12 Dec 2009, 16:06

 

by Jason 30 Jan 2020, 14:30

We could take a look at improving efficiency in the chat tabs as I don't believe we've looked at that in a while.
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jackal
Customer
 
Posts: 102
Joined: 06 May 2019, 15:29

 

by jackal 05 Mar 2020, 06:17

Thank you, this is a big problem with desktop users.
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jackal
Customer
 
Posts: 102
Joined: 06 May 2019, 15:29

 

by jackal 28 Jul 2021, 11:45

Some of my members are having a hard time browsing my site due to too many chatboxes opens. I try the maintenance but that doesn't seem to do anything. Is there a way I can do maintenance and close all the old chat boxs that are not being used and are old?
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jackal
Customer
 
Posts: 102
Joined: 06 May 2019, 15:29

 

by jackal 21 Nov 2021, 15:02

I added my server ip address to the htaccess in the cron folder and ran a cron job https://www.mydomain.com/chat/public/cron/index.php but none of the chat boxes close. I try the regular cron job from the cp but that don't work well. Is it because of push services? Help
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jackal
Customer
 
Posts: 102
Joined: 06 May 2019, 15:29

 

by jackal 21 Nov 2021, 15:37

The cron is cleaning the messages but the chatboxes are not being closed. So everytime you change pages it has to load all the open chatboxes. So members have 100s of chat boxes open. How can I close all empty chatboxes?
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jackal
Customer
 
Posts: 102
Joined: 06 May 2019, 15:29

 

by jackal 27 Jul 2022, 11:17

Bump