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license upgrade question

PostPosted: 28 Aug 2024, 18:53
by GameEra
hello all! I have a question about upgrading from Premium to Business. If I upgrade, would I be eligible for another domain change?

About three months ago, the domain that was initially provided to me some years ago was taken back. I reached out to Arrowchat support for a one-time domain change since the previous change was made to the now-reclaimed domain. Unfortunately, I haven't received a response, and it's been about a month. I’m wondering if this might be because my tech support has expired.

If I purchase tech support again would they be willing to change the domain to one that I currently own?

thanks in advance!

Re: license upgrade question

PostPosted: 31 Aug 2024, 12:09
by Jason
I'll take a look at that ticket right now and reply.

Re: license upgrade question

PostPosted: 03 Sep 2024, 08:43
by GameEra
thanks for the support, i have replied back :)

Re: license upgrade question

PostPosted: 06 Sep 2024, 06:38
by HOST
lets hope its faster this time, years ago this place was different xD