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Arrowchat makes Xenforo forums reload every second or two

PostPosted: 12 Jul 2012, 09:40
by phoenixrising
As they explained from arrowchat support, this is because the chat makes post/get requests, which makes xenforo show the loading animation every 1-2 seconds (the moving bars in the upper right corner). Are there other people using arrowchat with Xenforo? Am I the only one with this problem or do you have it too? How did you fix it?
From arrowchat support they advised me to contact xenforo support and ask them for a way to just hide the moving bars. I did that but of course xenforo support told me this is a problem with arrowchat and not xenforo and they can do nothing. And I should say I agree with them. I went on cometchat demo page, there was a demo of cometchat installation on xenforo where their chat worked on xenforo without causing this reloading. I believe - without modification of xenforo. So, any suggestions ... ?

PostPosted: 12 Jul 2012, 11:01
by Jason
The xenForo team is completely wrong on this one. This is their problem, unfortunately. A script should never show a loading animation for GET/POST calls. I understand why they did it, but it will inappropriately show it for scripts like ArrowChat that need it to be hidden.

Our competitor is using an outdated version of xenForo that does not have this functionality which is why it doesn't show on their demo.

As for fixing it...it's would be quite easy to do in CSS. However, the loading animations happens so fast that it's going to be hard to see the div ID/class. I will give it a try and report back.

PostPosted: 12 Jul 2012, 11:16
by Jason
Alright, here is what I found out.

It looks like xenForo actually fixed this in their latest update. GET/POST calls no longer will display that animation. I would recommend upgrading if you'd like to fix this issue.

PostPosted: 12 Jul 2012, 11:47
by phoenixrising
Thanks for the quick reply. I'm already with the latest version of xenforo - 1.1.3 Here's my site - http://svet.phoenixrising.me/xenforo/index.php Upgrading was the first thing I tried to see if it will fix the problem, but unfortunately it didn't.

PostPosted: 12 Jul 2012, 11:52
by Jason
cJohnson wrote:Thanks for the quick reply. I'm already with the latest version of xenforo - 1.1.3 Here's my site - http://svet.phoenixrising.me/xenforo/index.php Upgrading was the first thing I tried to see if it will fix the problem, but unfortunately it didn't.

Hmm, it might be a xenForo setting then. Unfortunately, I'm not sure which one.

I found the ID though. You can simply just hide it from displaying by adding this CSS:

Code: Select all
#AjaxProgress{display: none !important;}


You could add that to any CSS file on your site, even ArrowChat's CSS file.

Topic Closed

PostPosted: 16 Dec 2014, 00:26
by Staff Bot
[b]This thread has been locked because the last post is greater than six months old. There is a good chance that the information in this thread is outdated. Please open a new topic if you wish to discuss this further.[/b]