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Installing Arrowchat - 500 internal server error.

PostPosted: 26 Feb 2015, 05:16
by Glocky
Hello,
Has anyone successfully installed Arrowchat on a Xenforo board?

I am having issues trying to even install this...
After completing the upload, I use the url and then>
/arrowchat/install and I get a typical 500 Internal server error.

I am using Xenforo and have tried doing the root upload and also the forum upload for integration and no joy at all.

I hope someone can help and has any suggestions.
I am thinking it could be related to .htaccess but I could indeed be wrong.

I've seen a friend hovering around these boards, so hopefully he may know - it was after reading one of his many threads, I jumped in and bought Arrowchat haha *whistles*
Many thanks
Regards,

Re: Installing Arrowchat - 500 internal server error.

PostPosted: 26 Feb 2015, 08:18
by Jason
There could be a few reasons for this. Open up a support ticket and fill out the technical details: http://www.arrowchat.com/support/contact/

Re: Installing Arrowchat - 500 internal server error.

PostPosted: 26 Feb 2015, 08:23
by Glocky
Jason wrote:There could be a few reasons for this. Open up a support ticket and fill out the technical details: http://www.arrowchat.com/support/contact/


Hello,
Yes I have already done this, earlier this afternoon.
Was hoping someone else on here would have an idea while I wait for support to respond.
:)
Thanks a lot.

Re: Installing Arrowchat - 500 internal server error.

PostPosted: 26 Feb 2015, 08:36
by Glocky
Seems my first ticket wasn't open anywhere, so I have resubmitted another.
Many thanks