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Ask questions about how to do or fix things in Arrowchat
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ftooc
Customer
 
Posts: 1
Joined: 02 Mar 2017, 02:51

 

by ftooc 27 Apr 2017, 12:40

Hi!

With ArrowChat version 2.0.1 and VBulletin5 (5.3.0), logged in users (that is logged in VB5 users) do not show up in the user list and the user list is populated with lots of "guestxxxx" users. If I disable the "guests can chat" option, it disables chat for the logged in users, as if they are not logged in when in fact they are.

The control panel lets me find users and change their permissions, so it's obviously finding the users within the VB5 database, but the buddy list does not show any user names.

I've had this working before, and as best I can tell the setup now is as it was then. Any ideas?
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TReed
Customer
 
Posts: 13
Joined: 17 Feb 2013, 10:59

 

by TReed 22 Jan 2018, 06:06

I have the same issue but am using PHPFox 4.6. Config file looks correct. There is an issue somewhere. Any help would be appreciated.
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NCANDELIER
Customer
 
Posts: 16
Joined: 10 Feb 2015, 11:46

 

by NCANDELIER 30 May 2018, 14:12

Same issue with latest version :/
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Jason
Customer
 
Posts: 2329
Joined: 12 Dec 2009, 16:06

 

by Jason 30 May 2018, 19:40

This issue can be caused by a lot of different things. Support needs to fix it: https://www.arrowchat.com/support/contact/
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jamesbr66
Free
 
Posts: 1
Joined: 13 Nov 2018, 19:56

 

by jamesbr66 09 Dec 2018, 23:20

I am also facing same problem. I have generate ticket but didn't get any reply from your side.
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JSaa
Customer
 
Posts: 6
Joined: 01 Nov 2018, 15:36

 

by JSaa 31 Dec 2018, 23:09

I've installed and integrated arrowchat with WordPress multinetwork v4.9 on localhost . I can chat as guest when Chat as Guest is checked. But when it's unchecked logged in users cannot chat.
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JSaa
Customer
 
Posts: 6
Joined: 01 Nov 2018, 15:36

 

by JSaa 01 Jan 2019, 01:22

This issue can be caused by a lot of different things. Support needs to fix it: https://www.arrowchat.com/support/contact/

is it fixed now, I am still facing this issue. can you help ?