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Ask questions about how to do or fix things in Arrowchat
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clmerle
Trial
 
Posts: 6
Joined: 16 Aug 2017, 10:02

 

by clmerle 17 Aug 2017, 00:01

I've installed and integrated arrowchat trial with WordPress (4.8.1/ PHP 5.6). I can chat as guest when Chat as Guest is checked. But when it's unchecked logged in users cannot chat. I checked /arrowchat/debug/ and saw the error The User ID is not set. I can search for and find all users on our test site.

Is this a limitation of the trial version?
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Jason
ArrowChat Team
 
Posts: 2157
Joined: 12 Dec 2009, 16:06

 

by Jason 17 Aug 2017, 01:56

This is something that technical support can help you out with should you decide to purchase.
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clmerle
Trial
 
Posts: 6
Joined: 16 Aug 2017, 10:02

 

by clmerle 17 Aug 2017, 10:55

Thanks.
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JSaa
Customer
 
Posts: 6
Joined: 01 Nov 2018, 15:36

 

by JSaa 31 Dec 2018, 23:08

I've installed and integrated arrowchat with WordPress multinetwork v4.9 on localhost . I can chat as guest when Chat as Guest is checked. But when it's unchecked logged in users cannot chat.
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superj707
Customer
 
Posts: 9
Joined: 21 Mar 2017, 20:41

 

by superj707 01 May 2020, 09:40

This is the same issue I am having. Sad to see no answer since 2018 posted here.
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lisboeta
Customer
 
Posts: 4
Joined: 31 Jul 2018, 04:22

 

by lisboeta 01 May 2020, 10:59

Same !
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Jason
ArrowChat Team
 
Posts: 2157
Joined: 12 Dec 2009, 16:06

 

by Jason 01 May 2020, 12:21

Because there is no one answer. Need to open a support ticket.

Closing to prevent another post in two years.