RNetwork wrote:I've upgraded to version 2.1 and since than the popout version of the chat gives the message: "You must register or login to use chat."
Chat in bar works without problems.
Debug info says that everything is working fine. User_id is set.
What to do?
Have you done some of the basics first just to rule out quick-fixes?
- Admin Control Panel > System > Repair ArrowChat
- Cleared the cache/cookies from the browser you're trying, closed the entire browser, and reloaded it to try again?
- What browser(s) are you using?
- Have you tried multiple browsers to verify this is happening on all of them and not just one?
- Are your browsers you're using completely up to date with all of their versions and plugins?
I have two different sites, each with a completely different installation of ArrowChat installed.
One fresh installation (
no previous upgrades) and one installations I've had for about a year (
so...2-3 upgrades at this point, I think).
I use Mozilla Firefox usually when browsing my site but sometimes Google Chrome. I do not have this issue present on either of my installations, on either of my sites. So, I'm wondering if maybe it's a quick-fix on your end versus a developer bug.