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Mobile chat is not working anymore

PostPosted: 31 May 2018, 02:17
by RNetwork
Out of the blue the mobile chat is not working anymore. We haven't changed anything on our side. It's the same problems on all ArrowChat installs we have.

Problem is that you can see/read messages from others but are not able to send messages yourself.

Checked on iOS and Android.

Any suggestions what's going wrong?

Re: Mobile chat is not working anymore

PostPosted: 04 Jun 2018, 02:45
by RNetwork
Anyone?

Re: Mobile chat is not working anymore

PostPosted: 18 Jun 2018, 04:33
by RNetwork
Anyone?

Re: Mobile chat is not working anymore

PostPosted: 18 Jun 2018, 19:04
by Jason
Are you using our push service? If so, please see viewtopic.php?f=2&p=10217

Re: Mobile chat is not working anymore

PostPosted: 02 Jul 2018, 00:40
by RNetwork
No, we don't use the push service.

Re: Mobile chat is not working anymore

PostPosted: 17 Aug 2018, 11:48
by RGalvan
RNetwork wrote:Anyone?

Same problem I’ve been reading about and support doesn’t seem to care.

Re: Mobile chat is not working anymore

PostPosted: 17 Aug 2018, 19:44
by Jason
Please open a support ticket if you are having issues at https://www.arrowchat.com/support/contact/

There are currently no issues with mobile chat.