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Can't get to install folder
PostPosted: 28 Mar 2020, 04:46
by TReed
OK, hoping to get and answer here. PHPFox hasn't been helpful.
Installed version PHPFox 7.4.9
Uploaded arrowchat as instructed, named the folder- arrowchat
I go to the url and get a 404 error
The folder is there. Permissions 755. Tried 777.
No matter what I try, PHPFox won't let me go to the folder.
Any ideas?
Thanks!
Re: Can't get to install folder
PostPosted: 28 Mar 2020, 13:47
by Jason
A 404 error has nothing to do with permissions, so that wouldn't be the cause.
More than likely, it is either a problem with the .htaccess file or some kind of weird server settings, perhaps some security. You could try to temporarily remove the PHPFox (root) .htaccess file and see if ArrowChat is accessible to narrow down the problem.
Re: Can't get to install folder
PostPosted: 29 Mar 2020, 05:57
by TReed
A 404 error has nothing to do with permissions, so that wouldn't be the cause.
More than likely, it is either a problem with the .htaccess file or some kind of weird server settings, perhaps some security. You could try to temporarily remove the PHPFox (root) .htaccess file and see if ArrowChat is accessible to narrow down the problem.
Yep. Something in there. I removed it and got to the folder but with a 500 code. Permission is 755 so will have to figure that out.
Re: Can't get to install folder
PostPosted: 29 Mar 2020, 13:02
by Jason
A 404 error has nothing to do with permissions, so that wouldn't be the cause.
More than likely, it is either a problem with the .htaccess file or some kind of weird server settings, perhaps some security. You could try to temporarily remove the PHPFox (root) .htaccess file and see if ArrowChat is accessible to narrow down the problem.
Yep. Something in there. I removed it and got to the folder but with a 500 code. Permission is 755 so will have to figure that out.
You can enable errors in ArrowChat with the following code change in the bootstrap.php file:
- Code: Select all
error_reporting(E_ALL);
@ini_set('display_errors', 1);
This might tell you what is causing the 500 error. If not, it may be a file permission issue.
Re: Can't get to install folder
PostPosted: 31 Mar 2020, 10:50
by zoxtrix
This might tell you what is causing the 500 error. If not, it may be a file permission issue.
TReed:
You can try a mass-resetting of the permissions for all files/folders below a particular point in the directory structure to test whether it's a permission thing. You can use the following commands to do so...
- Code: Select all
find /home/your_user/domains/your_domain/public_html/your_platform_root -type d -exec chmod 755 {} \;
- Code: Select all
find /home/your_user/domains/your_domain/public_html/your_platform_root -type f -exec chmod 644 {} \;
Adjust accordingly.
Re: Can't get to install folder
PostPosted: 01 Apr 2020, 03:22
by TReed
OK, I found the problem was with ownership permissions. I am running a LAMP server with Centos. If anyone is having this issue, use the command below in your SSH terminal to fix the problem. There used to be a way in WHM/cPanel but it seems they've removed it. Thanks for your support!
Scroll down and use the command for Fixperms - for all of the users
https://boomshadow.net/tech/fixperms-script/
Re: Can't get to install folder
PostPosted: 01 Apr 2020, 08:58
by zoxtrix
OK, I found the problem was with ownership permissions. I am running a LAMP server with Centos. If anyone is having this issue, use the command below in your SSH terminal to fix the problem. There used to be a way in WHM/cPanel but it seems they've removed it. Thanks for your support!
Scroll down and use the command for Fixperms - for all of the users
https://boomshadow.net/tech/fixperms-script/
Ah, it was a chown thing then. Thanks for the update!