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Melanie
Customer
 
Posts: 66
Joined: 11 Jul 2011, 02:50

 

by Melanie 11 Aug 2020, 05:04

Hi,

after days of troubleshooting issues with EasySocial I have discovered the cause is Arrowchat. Basically there is a conflict with the footer code. If I remove those 2 lines the problem goes away however arrowchat also disappears which obviously I don't want.

How do we overcome this conflict? I am using version 3.0.5 of arrowchat and latest version of Easysocial. It wasn't an issue in previous versions of arrowchat.

I have attached the screenshot that EasySocial sent me which shows where they think the problem is.

Are others experiencing problems with easysocial/arrowchat?
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User avatar
Melanie
Customer
 
Posts: 66
Joined: 11 Jul 2011, 02:50

 

by Melanie 13 Aug 2020, 09:34

Hi,

I posted a paid support question 2 days via the contact us and still not received a response. I also posted this here to see whether this was a better place.

2 days is a considerable time to wait. What is the hold up?