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FreeArrow
Customer
 
Posts: 8
Joined: 24 Apr 2019, 11:10

 

by FreeArrow 08 Apr 2022, 08:59

Hello,
We had a Premium license and we upgraded to have Video Chat.
Do I have to completely reinstall the product?
We have followed the update procedure, but the camera does not appear in the Chat window.
We must have made a mistake, but we don't know where....
Can you help us?
Do I have to completely reinstall the product?
Thank you in advance for your advice.