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Ask questions about how to do or fix things in Arrowchat
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LBohorfoush
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Posts: 13
Joined: 06 Mar 2017, 18:58

 

by LBohorfoush 27 Sep 2022, 08:38

Just upgraded to v4 and it's great, but the chat room user list isn't updating which makes it hard to mod.
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LBohorfoush
Customer
 
Posts: 13
Joined: 06 Mar 2017, 18:58

 

by LBohorfoush 27 Sep 2022, 08:50

Self hosted with IPB integration if that helps.
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Jason
Customer
 
Posts: 2329
Joined: 12 Dec 2009, 16:06

 

by Jason 27 Sep 2022, 09:34

Desktop, mobile, or embedded chat? Are there any users or is it blank? Does it populate when you first enter?
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LBohorfoush
Customer
 
Posts: 13
Joined: 06 Mar 2017, 18:58

 

by LBohorfoush 27 Sep 2022, 10:28

Desktop, mobile, or embedded chat? Are there any users or is it blank? Does it populate when you first enter?
Embedded / Desktop. It populates an incomplete list when you enter, then does not update.
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Jason
Customer
 
Posts: 2329
Joined: 12 Dec 2009, 16:06

 

by Jason 27 Sep 2022, 14:05

Embedded / Desktop. It populates an incomplete list when you enter, then does not update.
Did you completely reinstall? This sounds like it might be a database issue.
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LBohorfoush
Customer
 
Posts: 13
Joined: 06 Mar 2017, 18:58

 

by LBohorfoush 27 Sep 2022, 16:53

Did you completely reinstall? This sounds like it might be a database issue.
Yes, it was a clean install.
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Jason
Customer
 
Posts: 2329
Joined: 12 Dec 2009, 16:06

 

by Jason 29 Sep 2022, 21:48

Identified this as a bug; fixed in the v4.0.1 update.
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LBohorfoush
Customer
 
Posts: 13
Joined: 06 Mar 2017, 18:58

 

by LBohorfoush 30 Sep 2022, 08:05

Thanks for the quick diagnosis!