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Arrowchat installation - empty page after filling step 4

PostPosted: 29 May 2023, 14:06
by kalosex
hello, i am installing the arrowchat, everything goes smoothly, connecting to database, adding details for custom integration on step 4 (configuration), i click next, but the page reloads on "index.php?mode=config", it has the title, but the rest is blank. No errors, nothing
arrow.jpg

Re: Arrowchat installation - empty page after filling step 4

PostPosted: 29 May 2023, 16:02
by Jason
Tough to say...what PHP version are you running? Maybe something going on there.

Re: Arrowchat installation - empty page after filling step 4

PostPosted: 30 May 2023, 01:39
by kalosex
8.1

Re: Arrowchat installation - empty page after filling step 4

PostPosted: 31 May 2023, 12:15
by kalosex
So i was able to continue the setup by emptying the table prefix field. Any time i was trying to continue with the prefix set, i was getting a blank page on next step

Re: Arrowchat installation - empty page after filling step 4

PostPosted: 02 Oct 2023, 07:20
by FreeArrow
Hello.
Same problem with 8.2.
Did you find the solution?
Thanks per advance

Bonjour.
Même soucis avec 8.2.
Avez vous trouvé la solution ?
Par avance merci

Re: Arrowchat installation - empty page after filling step 4

PostPosted: 07 Oct 2023, 06:57
by Jason
You need to open a support ticket. We have to turn on PHP errors in the install file and see what’s coming up.