ArrowChat

hi i tried using firefox in two different computers, but i'm unable to chat with a user, i can't seem to open a chat window when i click on a user.

i've cleared my cache and still not working. however i tested with IE8 and works fine

i am using v 1.0.6 with vbulletin

thanks for your help

Is the window showing up on the left side of the screen or not at all?

We have a similar problem where on Firefox, the popup chat windows appears off at the left side of the screen sometimes.

Do you know if there is a bug fix for this please? We have 1.06

Jason wrote:Is the window showing up on the left side of the screen or not at all?

hi Jason, the window is not showing up at all

I'm having some troubles with the latest version of Firefox too for some of my users ...

The best example is a user using Firefox 8 on MacOS who where using the chat everydays without any troubles for 1 mounth but since the 14 november: no chat bar is shown and no ways to use it (chat button on user profile has no effect).

In Apache Log, I simply has those 3 files launched for this user (no call to theme and core files like other users do):
GET /arrowchat/external.php?type=css HTTP/1.1
GET /arrowchat/external.php?type=djs HTTP/1.1
GET /arrowchat/external.php?type=js HTTP/1.1

I have many other users having no issues with the chat, even using Firefox 8 ... have you any ideas ?

Thanks for your help :)