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External.php - 500 Internal Server Error

PostPosted: 27 Mar 2012, 12:56
by qberty
Now I know I followed the installation to a tee.

Upon installing and setting up Arrowchat 1.5 through the admin panel, I quickly realize that Arrowchat doesn't show up on my vBulletin Forum.

Example:
Code: Select all
http://0m3ga.net/forum


Now I know i'd added the correct integration code properly, and there are no contradicting modifications that i'd done.

So I used Chromes Developer tools to figure it out. It turns out the external.php?type=js call responds with a 500 Internal Server error.

Confused, so I try
Code: Select all
http://0m3ga.net/forum/arrowchat/external.php?type=js


Works.

So my question is, why won't the Arrowchat bar work in this setup.

PostPosted: 27 Mar 2012, 16:50
by Jason
Do you have includes/integration.php and cache/data_admin_options.php files?

PostPosted: 27 Mar 2012, 19:48
by qberty
Yes, indeed. Both of those files exist on the server.

PostPosted: 28 Mar 2012, 01:59
by wolfsblut

PostPosted: 28 Mar 2012, 05:44
by Jason
FTP access, site URL and a test account would be awesome if you could do that. We'll figure out what's causing this and update the package if needed.

PostPosted: 28 Mar 2012, 08:32
by qberty
Alright i'll open a ticket with the info.

Topic Closed

PostPosted: 07 Nov 2012, 12:40
by Staff Bot
This thread has been locked because the last post is greater than six months old. There is a good chance that the information in this thread is outdated. Please open a new topic if you wish to discuss this further.