The push service will deliver messages using our super-fast servers. This helps reduce load, improve reliability, and provide near-instant delivery.
A short list of the ways our push service helps your ArrowChat installation.
Your messages are sent through our servers instead of your own.
A typical server looks for messages every three seconds. Ours is instant.
All messages and settings sync across browsers and tabs.
The failure rate of a message is near zero because it is instant.
A quick overview of what this service does.
You input the API keys we provide you with into the admin panel.
ArrowChat automatically connects to our server through websockets.
Messages are insantly pushed to your server when a user sends a message.
No. You can choose to host ArrowChat on your own server instead. This push service is for those who want instant delivery of messages or whose server can no longer handle the load (due to a big increase in concurrent users).
Traditionally, ArrowChat will poll your server every 3 seconds for new information (e.g. new messages, typing status, announcements, etc). With our push service, your server will make a connection to our push server and we'll push the messages back instantly as soon as they are sent. This connection to our server requires no extra load from your server.
One event is counted for each time something is sent and delivered. If a user sends a message to 10 other users, it will count as 11 events. The term 'event' refers to typing notifications, announcements, one-on-one messages, chat room messages, notifications, and more. Keeping that in mind, each time you send a message, the following events happen:1. User A sends User B message
2. User A sends User A message (This seems weird but required for synchronization)
3. User B receives User A message
4. User A receives User A message (This will be counted multiple times if the user has multiple tabs/devices open)
5. User A sends "is typing" message
6. User B receives "is typing" message
Yes. Our push server fully supports pop-out chat, mobile chat, and web chat.
You'll have seven days to upgrade your account and pay the difference. If no payment is received within this time, we will cancel your push service and you'll need to resubscribe.
Yes. The ArrowChat admin panel or installation simply asks you for your push service API keys. Just enter the keys that we send you and you're up and running.
No. You can use the same API keys for all of your sites. The events and users will add up together.
