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REPORT

Close Chat Sessions Reappears

STATUS

Fix completed

PRIORITY

Normal

User avatar
jerome
Customer
93 Posts

Tickets by User

Ticket By jerome 01 Mar 2010, 11:02

Description:
Even though i have close my chat session w/ different users, after sometime on a page reload, it reappears for some reason.

Component:
Chat Bar

ArrowChat Version:
(unknown)
User avatar
Vinco
Customer
13 Posts

Ticket By Vinco 01 Mar 2010, 13:57

Happens with me too. This happens aswell;
User avatar
Jason
Customer
2333 Posts

Ticket By Jason 01 Mar 2010, 17:00

Please clear your browser cache and see if this still happens. I am unable to reproduce this at all. Closing and minimizing windows makes a query to the database to update which windows should be open. Even closing 5 windows really fast and hitting reload immediately, the database calls were still going through.
User avatar
jerome
Customer
93 Posts

Ticket By jerome 01 Mar 2010, 21:04

what browser are you using jason?
User avatar
Jason
Customer
2333 Posts

Ticket By Jason 02 Mar 2010, 00:36

We test in IE 7, IE 8, Firefox, Opera, Safari, and Chrome.
User avatar
Jason
Customer
2333 Posts

Ticket By Jason 02 Mar 2010, 05:48

The browser cache was causing this as we thought. We've set the javascript to expire immediately every time, and this bug should be fixed.

Status Change

Assigned ticket to group "ArrowChat Team"
Action performed by Jason » 04 Sep 2010, 03:02

Status Change

Changed ticket status from "Awaiting information" to "Fix completed"
Action performed by Jason » 02 Mar 2010, 05:48

Status Change

Changed ticket status from "New" to "Awaiting information"
Action performed by Jason » 01 Mar 2010, 17:00