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LKAROLIL
Customer
 
Posts: 4
Joined: 06 Feb 2020, 02:13

 

by LKAROLIL 19 Feb 2020, 20:04

In our custom website, there is an option to chat anonymously, which means the logged user will not see the name and details of the anonymous user. But the problem is, Arrowchat shows the name in the chat box . How can I avoid that for a particular customer?
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Fredrik99
Free
 
Posts: 3
Joined: 24 Jun 2025, 03:47

 

by Fredrik99 17 Sep 2025, 02:43

You’ll need to customize Arrowchat’s code or settings so it checks if the user is flagged as “anonymous” and, in that case, hides or replaces their name before rendering the chat box. Basically, add a condition to display “Anonymous” instead of the actual username for that customer.