Help
General ArrowChat talk that doesn't fit any other forum.
User avatar
uexbiiuser
Free
 
Posts: 5
Joined: 17 Feb 2013, 06:19

 

by uexbiiuser 18 Feb 2013, 08:33

Hello guys,

am trying to install arrowchat but get this error all the time

Site error: the file D:\hosting\10351359\html\arrowchat\install\index.php requires the ionCube PHP Loader ioncube_loader_win_5.3.dll to be installed by the website operator. If you are the website operator please use the ionCube Loader Wizard to assist with installation.

PLEASE HELP
User avatar
Jason
Customer
 
Posts: 2356
Joined: 12 Dec 2009, 16:06

 

by Jason 18 Feb 2013, 11:27

Please ask your host to install IonCube and then you'll be able to install the trial.
User avatar
uexbiiuser
Free
 
Posts: 5
Joined: 17 Feb 2013, 06:19

 

by uexbiiuser 19 Feb 2013, 09:41

Jason wrote:Please ask your host to install IonCube and then you'll be able to install the trial.


its not possible,
is there any other way...

or

arrowchat must have mentioned this in their FAQ or in Minimum Requirements Section.
This is bad
User avatar
Jason
Customer
 
Posts: 2356
Joined: 12 Dec 2009, 16:06

 

by Jason 19 Feb 2013, 14:03

You'll need to purchase the full version which does not require IonCube.
User avatar
uexbiiuser
Free
 
Posts: 5
Joined: 17 Feb 2013, 06:19

 

by uexbiiuser 20 Feb 2013, 11:10

oh ok

but I cant buy until I personally check it on my website
User avatar
uexbiiuser
Free
 
Posts: 5
Joined: 17 Feb 2013, 06:19

 

by uexbiiuser 21 Feb 2013, 09:41

Hey Jason,

Can someone guarantee me that IonCube is not required if I buy full version.
I mean is there any other user who faced the same problem and after buying original IonCube problem was solved ??
User avatar
Jason
Customer
 
Posts: 2356
Joined: 12 Dec 2009, 16:06

 

by Jason 21 Feb 2013, 10:04

IonCube is indeed not required in the full version, so you would not have this issue.
User avatar
uexbiiuser
Free
 
Posts: 5
Joined: 17 Feb 2013, 06:19

 

by uexbiiuser 21 Feb 2013, 10:06

hmmmm

OK, Just in case If at all I get this issue, after buying also, then would I have arrowchat teams support in sorting out ??
User avatar
Martok
Customer
 
Posts: 71
Joined: 26 Jun 2012, 05:04

 

by Martok 24 Feb 2013, 05:05

You won't get the same issue as this relates to IonCube which is only used with the trial version.

Full versions come with 30/45/365 days of ticket support depending on which version you buy, so any issues you may have will be dealt with by the Arrow chat support team.
User avatar
Staff Bot
ArrowChat Team
 
Posts: 8996
Joined: 07 Nov 2012, 13:41

 

by Staff Bot 16 Dec 2014, 00:26

[b]This thread has been locked because the last post is greater than six months old. There is a good chance that the information in this thread is outdated. Please open a new topic if you wish to discuss this further.[/b]