Anyone switch from cometchat?

[classlink]

I am considering purchasing Arrowchat. I am sick of cometchat and all the issues it has. Every update breaks the system, its slow and never works consistently.

Anyone switch from comet and have feedback?

[Jason]

We have a ton of customers that switch from CometChat. I've heard only positive feedback so far.

[classlink]

One of the issues I have now is when users log out and back on even from another machine old chat messages appear. Does arrow have the same issue?

Or worse if you log into the same machine as another user, chats from the previous session will appear.

[CAlchin]

I switched from comet chat. Comet chat was a nice script, worked well. However they're slow on updates, nothing really new being developed and the support was awful. Even on their support forum messages were being removed because they may of been negative towards the product.

The only support I really got was from Jason, when he run a site for comet chat mods.

Hence the move to arrow chat was logical, new - refreshing and a product made by someone who knows what they're doing.

Arrowchat runs well on my site, especially with the push notifications. When I wasn't using push, my RED5 server on the container used to crash every 24 hours or so. Now it doesn't.

With arrow chat I would like to see more themes, especially chat bar themes that don't carry the classic full length chat bar. Possibly an option to have the applications displayed to the right with the chat list and chatroom etc...

All in all, nothing important.

I'm not too tech savvy when it comes to advanced languages etc... But with Facebook, the script is always visible and doesn't reload on page change. I know it's not possible to create an out-of-the-box product for that, but I've always wondered if it is possible to script into a site by the hire of the arrow chat team? Again I'm not too in knowledge with the workings of such a modification etc... so I could be just talking rubbish lol :D

To sum up, well worth the move from comet chat. ;)

[jjoensen]

Yes, I am considering to go from cometchat to arrowchat. As said in this forum, cometchat has many bugs. I accually experience very good support at their´re site. Arrow chat is MUCH MUCH faster, even without the "Push server" enabled. I tried Cometchat with push server, but there wasn´t much a difference.
CAlchin: I totally agree on what you are saying. "But with Facebook, the script is always visible and doesn't reload on page change." I really would love a sollution for that.
Anyways, I am on my triapperiod now, I have repported some small issues, and the support is fast :)

Great decision so far!

[Jason]

"But with Facebook, the script is always visible and doesn't reload on page change."

This is something that we would love to implement, but I really don't see it being possible on our end.

All Facebook pages load via ajax which is why the chat doesn't reload. We would have to figure out some method to load all <a> clicks with ajax and somehow keep the URL.

[vienem]

Would this work? https://github.com/defunkt/jquery-pjax/

Looks like this can be run clientside so lite on the the server load and possable to append it to all <a> classes.

example of the script

HTML

Code: Select all

<a href='/explore' data-pjax='#main'>Explore</a>

Javascript

Code: Select all

$('a[data-pjax]').pjax()

I would suggest make this optional in the admin area as this is a tricky feature to add when you dont have direct control over the actual website design.

[Jason]

Vienem, yes, something like that is technically possible. However, there are going to be a LOT of unintended consequences if we do something like that.

It may be something we throw in if it doesn't add too much code, though.

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