by zoxtrix 03 Jul 2019, 08:28
I have this issue as well. It only occurs on private messages sent to a mobile device (in my case the test devices are Android). It's a problem because the intended recipient will often never realize that a message was sent to them unless and until they refresh their mobile browser page and scroll back through the chat session history happening to notice the comments that they never received. It happens on both Chrome and Firefox mobile browsers. It DOES NOT happen during chatroom conversations, only during private message sessions. The issue makes private chatting to mobile devices undependable. For information, my arrowchat hosting site is https and I don't use the push service. Also, it makes no difference what the message heartbeat interval is set to (I've tried 1 second through 8 seconds intervals)... but interestingly the higher the interval, the more frequent the failed message delivery seems to occur.
Has anyone made progress on resolving this?