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General ArrowChat talk that doesn't fit any other forum.
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RSilva796
Customer
 
Posts: 2
Joined: 11 Apr 2019, 06:53

 

by RSilva796 11 Feb 2020, 00:37

https://redesporto.com/

Above website uses arrowchat plugin. Issue with plugin is that video chatroom is not working in google chrome but working fine in mozilla firefox.

How can we resolve this issue ? .

Also please check the attachment. Not able to connect to media devices in video chat mode.

Please mention how to solve this elaborately.
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jjsanchezgarcia
Customer
 
Posts: 11
Joined: 10 Jun 2019, 02:44

 

by jjsanchezgarcia 08 May 2020, 02:01

Same problem.

OK with:
- Firefox 75.0
- Opera 68.0.3618.63
- Edge 44.18362.449.0

Wrong with:
- Chrome 81.0.4044.138 (Build oficial) (64 bits)
- IE 11.778.18362.0
Anotación 2020-05-08 105952.jpg
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jjsanchezgarcia
Customer
 
Posts: 11
Joined: 10 Jun 2019, 02:44

 

by jjsanchezgarcia 09 May 2020, 05:25

In Chrome I found this error in the console, which is not present in Firefox:

"Uncaught ReferenceError: jqac is not defined"
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Jason
Customer
 
Posts: 2334
Joined: 12 Dec 2009, 16:06

 

by Jason 09 May 2020, 12:43

In Chrome I found this error in the console, which is not present in Firefox:

"Uncaught ReferenceError: jqac is not defined"
This was already fixed in the update
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jjsanchezgarcia
Customer
 
Posts: 11
Joined: 10 Jun 2019, 02:44

 

by jjsanchezgarcia 10 May 2020, 04:11

Testing with v3.0.2. Same results.
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jjsanchezgarcia
Customer
 
Posts: 11
Joined: 10 Jun 2019, 02:44

 

by jjsanchezgarcia 10 May 2020, 05:10

OK. Cache issue. Solved.