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CMoss
Customer
 
Posts: 11
Joined: 25 Apr 2011, 19:48

 

by CMoss 21 Jun 2011, 16:53

Hi. I have Arrowchat installed in a SkaDate integration. I've sorted out how to pull avatars (although they don't update when members change their profile pic) but I'm having a problem with file uploads between members in the chat/IM area. The button shows up (Upload File) and when clicked it opens a "Select file to upload..." window, but once a file is selected the window closes and nothing else occurs. Has anyone else experienced this issue?

Does anyone have any troubleshooting tips you'd care to share? Please...
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Jason
Customer
 
Posts: 2356
Joined: 12 Dec 2009, 16:06

 

by Jason 21 Jun 2011, 17:55

It's a known issue that seems to be happening on some servers. We're looking into it and will definitely be fixing this for the next update.
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CMoss
Customer
 
Posts: 11
Joined: 25 Apr 2011, 19:48

 

by CMoss 22 Jun 2011, 19:16

Thanks for the timely and succinct response. I look forward to the solution.

I'm hosting my SkaDate implementation on a Hostgator shared server if that helps to pinpoint any issues, and would be willing to allow access to examine the server if needed.
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Staff Bot
ArrowChat Team
 
Posts: 8996
Joined: 07 Nov 2012, 13:41

 

by Staff Bot 07 Nov 2012, 12:40

This thread has been locked because the last post is greater than six months old. There is a good chance that the information in this thread is outdated. Please open a new topic if you wish to discuss this further.