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tsokira
Customer
 
Posts: 2
Joined: 26 Mar 2012, 19:26

 

by tsokira 08 Jun 2012, 09:13

Hi there,

I've submitted a support ticket (1BEO28CY2S) however it has gone unanswered. While I am installing Arrowchat, it will only go as far connecting to the database, then sending me back to step 1.....and it keeps doing that. How do I resolve this?

Thanks
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DMulange
Customer
 
Posts: 1
Joined: 23 Aug 2012, 23:37

 

by DMulange 24 Aug 2012, 23:07

Hi Tsokira, I'm experiencing the same problem. Did you find a solution? If so please pm me.

Thanks
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Jason
Customer
 
Posts: 2356
Joined: 12 Dec 2009, 16:06

 

by Jason 24 Aug 2012, 23:22

DMulange wrote:Hi Tsokira, I'm experiencing the same problem. Did you find a solution? If so please pm me.

Thanks

This is because PHP sessions are not setup correctly on your server. Usually it's because the PHP save path is not writable. Contact your host and they should be able to fix it.
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Staff Bot
ArrowChat Team
 
Posts: 8996
Joined: 07 Nov 2012, 13:41

 

by Staff Bot 16 Dec 2014, 00:26

[b]This thread has been locked because the last post is greater than six months old. There is a good chance that the information in this thread is outdated. Please open a new topic if you wish to discuss this further.[/b]