Help
Ask questions about how to do or fix things in Arrowchat
User avatar
JEdwards
Customer
 
Posts: 2
Joined: 09 Jan 2012, 18:23

 

by JEdwards 18 Jun 2012, 19:06

I was attempting to Upgrade to the newest version of Arrowchat.

Prior to the upgrade it worked perfectly.

However now I have everything installed, I have placed the code in my header and footer, and gone through the install setup.

However the Bar will not show up on the site.

HELP!
User avatar
Jason
Customer
 
Posts: 2356
Joined: 12 Dec 2009, 16:06

 

by Jason 18 Jun 2012, 19:48

Which integration are you using?

Did you remember to clear your browser cache?
User avatar
MYilmaz
Customer
 
Posts: 2
Joined: 25 Apr 2012, 00:02

 

by MYilmaz 19 Jun 2012, 01:34

yes i have the same issue.

the version 1.5.11 works fine but the new version 1.5.12 dosen't work

i have delete all files and install new the version 1.5.12 but did not help.

now i have reinstall the old version 1.5.11 this works.

can you help me to solve my problem.

i use arrowchat with the oxwall script.
User avatar
JEdwards
Customer
 
Posts: 2
Joined: 09 Jan 2012, 18:23

 

by JEdwards 19 Jun 2012, 19:43

I was able to get it to work finally. However I now have an issue with my ArrowChat Admin CP. It looks as though it isn't pulling up properly. I can see everything, but all in broken code.


Also on my site, you can no longer see an X button to close out a chat box.
User avatar
pbrummer
Free
 
Posts: 3
Joined: 24 May 2012, 09:10

 

by pbrummer 06 Oct 2012, 12:43

Hi I have everything so made as described but unfortunately the chat now no longer works it no longer is displayed after the updateMy site is www.joodaa.de
User avatar
MFonti
Customer
 
Posts: 24
Joined: 26 Sep 2012, 14:57

 

by MFonti 06 Oct 2012, 13:37

pbrummer wrote:Hi I have everything so made as described but unfortunately the chat now no longer works it no longer is displayed after the updateMy site is http://www.joodaa.de


I can use the chat in your site.
User avatar
Jason
Customer
 
Posts: 2356
Joined: 12 Dec 2009, 16:06

 

by Jason 06 Oct 2012, 13:38

These are all issues that we'd need to see your site in order to diagnose. Open up a support ticket and we'll help you out.
User avatar
pbrummer
Free
 
Posts: 3
Joined: 24 May 2012, 09:10

 

by pbrummer 06 Oct 2012, 13:41

Hello
MFonti

Have reinstalled the old chat
User avatar
Staff Bot
ArrowChat Team
 
Posts: 8996
Joined: 07 Nov 2012, 13:41

 

by Staff Bot 16 Dec 2014, 00:26

[b]This thread has been locked because the last post is greater than six months old. There is a good chance that the information in this thread is outdated. Please open a new topic if you wish to discuss this further.[/b]