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nickc25
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Posts: 2
Joined: 12 Jun 2012, 05:17

 

by nickc25 12 Jun 2012, 05:37

Hi

I have installed on IPB and there are hundreds of online users but it is saying no one is available to chat.

I have looked at the debug and there are two issues which I do not know how to fix:

The User ID is not set. ArrowChat is acting as if no one is logged in which may or may not show the bar depending on your settings.

The buddy list has an error in the MySQL.

How do I set the user ID? I thought this would connect with the database and get the user ID's from that?

Thanks
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Jason
Customer
 
Posts: 2356
Joined: 12 Dec 2009, 16:06

 

by Jason 12 Jun 2012, 15:31

Open up a support ticket with your site URL, test login account, and FTP access. We'll fix it for you.
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nickc25
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Posts: 2
Joined: 12 Jun 2012, 05:17

 

by nickc25 14 Jun 2012, 05:53

ok cheers will do :)
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nirsk01
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Posts: 8
Joined: 29 Oct 2012, 11:04

 

by nirsk01 01 Nov 2012, 14:35

jason, can you fix it for me too please? I'm desperate!
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Staff Bot
ArrowChat Team
 
Posts: 8996
Joined: 07 Nov 2012, 13:41

 

by Staff Bot 16 Dec 2014, 00:26

[b]This thread has been locked because the last post is greater than six months old. There is a good chance that the information in this thread is outdated. Please open a new topic if you wish to discuss this further.[/b]