Loading problem

[helloworld77]

Hello,

Arrowchat hangs on loading on my custom theme but not on the default Ip.Board theme...

on Debug everythings is fine.

When I use Inspect Element feature in Google chrome I've got this error (only with my theme)

http://www.xxxxx.com/arrowchat/includes ... e_core.php?…room=-1&callback=jQuery171027194742555730045_1367397037305&_=1367397089760 404 (Not Found)

jquery.js:6

send
f.extend.ajax
receiveCore
(anonymous function)


How can I fix this ?

(I tried with the "arrowchat_core.js" found in the support forum, but didn't work)

[helloworld77]

If I remove theses lines from the theme code then arrowchat works:

Code: Select all

{parse expression="Platform::javascripts()"}

<script type='text/javascript'>!window.jQuery && document.write('<script src="{style_images_url}/js/jquery.min.js"><\/script>')</script>

But I must keep theses lines so my theme can fully works...

[helloworld77]

After many test it apears that it's only this line that cause arrowchat to hangs on loading

Code: Select all

{parse expression="Platform::javascripts()"}

[Jason]

This is an issue with the JavaScript variable 'k' being using on your site as well as in ArrowChat. We plan on changing the variable name from 'k' to something like 'arrowchat_path' to prevent this problem.

However, we can fix it now, just put in a support ticket.

[helloworld77]

Problem has been solved by support.

Thanks.

[AKaczorowski]

Hey Jason,

When can we expect a fix released for this? Just updated to 1.6.11 and the k variable bug is still happening for us and it's breaking the chat on our site. Are there any workarounds that we can install in the interim? This is kind of a pressing issue for us so any help is appreciated.

Thanks

[Staff Bot]

[b]This thread has been locked because the last post is greater than six months old. There is a good chance that the information in this thread is outdated. Please open a new topic if you wish to discuss this further.[/b]