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LindalOronar
Customer
 
Posts: 6
Joined: 02 Mar 2014, 02:57

 

by LindalOronar 02 Mar 2014, 09:26

I'm a Xenforo 1.2.5 user with ArrowChat version 1.7.2


Me and my users have problems to logon on Facebook, the login window does not always appears.
When it appears (and tick remember me) and navigate to another topic we must click on Connect to Facebook its very annoying.
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Jason
Customer
 
Posts: 2356
Joined: 12 Dec 2009, 16:06

 

by Jason 02 Mar 2014, 12:01

Are you running ArrowChat from the same domain your site is on? Ex. domain.com is your main site and arrowchat is at domain.com/arrowchat/

Cookies must also be enabled.

The only other reason that it would be disconnecting is if ArrowChat attempts to connect to the Facebook server and fails after 3 attempts.
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LindalOronar
Customer
 
Posts: 6
Joined: 02 Mar 2014, 02:57

 

by LindalOronar 02 Mar 2014, 12:15

Yes ArrowChat is running on the same domain.
When I use this www.mydomain.com/ArrowChat/ I get my administrator panel.
Cookies are enabled.
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LindalOronar
Customer
 
Posts: 6
Joined: 02 Mar 2014, 02:57

 

by LindalOronar 07 Mar 2014, 01:21

Facebook problem solved,
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Jason
Customer
 
Posts: 2356
Joined: 12 Dec 2009, 16:06

 

by Jason 07 Mar 2014, 11:28

Do you mind sharing how you were able to solve this?
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LindalOronar
Customer
 
Posts: 6
Joined: 02 Mar 2014, 02:57

 

by LindalOronar 15 Mar 2014, 09:48

I placed the ArrowChat footer code right after the ArrowChat header code.
But it's not 100% solved :-(
There is another facebook add-on on my site and that gives me some login conflicts.
Support staff is investigating this issue
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Staff Bot
ArrowChat Team
 
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Joined: 07 Nov 2012, 13:41

 

by Staff Bot 16 Dec 2014, 00:26

[b]This thread has been locked because the last post is greater than six months old. There is a good chance that the information in this thread is outdated. Please open a new topic if you wish to discuss this further.[/b]