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Ask questions about how to do or fix things in Arrowchat
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jnorton128
Customer
 
Posts: 2
Joined: 21 Mar 2014, 09:06

 

by jnorton128 20 May 2014, 12:08

I have arrow chat running and some of the users are saying it tells them they have to login to use chat, the problem is that we other user that are fine and can chat. I am looking at the phpfox tables and they are clearly online/logged into phpfox.
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jnorton128
Customer
 
Posts: 2
Joined: 21 Mar 2014, 09:06

 

by jnorton128 20 May 2014, 22:07

Ok I figured what the issue is but still need a fix. After upgrading to phpfox version 3.7.7 the core user cookie is not compatible. All users are reporting issues after we cleared the cache and it picked up the updated phpfox code. I submitted a bug report
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skaterstuff
Customer
 
Posts: 7
Joined: 29 Jul 2014, 23:13

 

by skaterstuff 30 Jul 2014, 10:34

any update on this?


this is the only thing stopping me from buying this as im having the same problem
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Jason
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Posts: 2356
Joined: 12 Dec 2009, 16:06

 

by Jason 30 Jul 2014, 13:04

Open up a support ticket and we will fix any issues with supported integrations.
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skaterstuff
Customer
 
Posts: 7
Joined: 29 Jul 2014, 23:13

 

by skaterstuff 30 Jul 2014, 13:09

i have not bought it yet. im just testing it. so i have no support. but i want to fix this so i can make sure it works before i spend money on it
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Jason
Customer
 
Posts: 2356
Joined: 12 Dec 2009, 16:06

 

by Jason 30 Jul 2014, 13:46

skaterstuff wrote:i have not bought it yet. im just testing it. so i have no support. but i want to fix this so i can make sure it works before i spend money on it

We help with trial installations too.
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skaterstuff
Customer
 
Posts: 7
Joined: 29 Jul 2014, 23:13

 

by skaterstuff 30 Jul 2014, 14:42

Jason wrote:
skaterstuff wrote:i have not bought it yet. im just testing it. so i have no support. but i want to fix this so i can make sure it works before i spend money on it

We help with trial installations too.



o i thought when i was signing up it said no support was offered lol