I am attempting to install the trial version of Arrowchat onto my buddypress site. The files are sitting on my server, but when I attempt to access mysite.com/arrowchat/install, I get a 500 "Internal Server Error".
Any help?
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SkittlrNet - Free
- Posts: 1
- Joined: 17 Feb 2015, 22:37
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Jason - Customer
- Posts: 2356
- Joined: 12 Dec 2009, 16:06
Do you have PHP 5.4 or lower and IonCube installed on your server?
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BCadillac - Customer
- Posts: 1
- Joined: 23 Feb 2015, 20:22
Hello (this is SkittlrNet - I accidentally purchased the license under a different account)
We did a bit of research - we didn't have IonCube, and decided to go ahead and buy the Kick Starter version which does not require it? Unfortunately, I am still receiving this error when I try to install the regular version. I did clear my cache, use a different browser and I also tried deleting my .htaccess file in case it was that. None of that worked.
We did a bit of research - we didn't have IonCube, and decided to go ahead and buy the Kick Starter version which does not require it? Unfortunately, I am still receiving this error when I try to install the regular version. I did clear my cache, use a different browser and I also tried deleting my .htaccess file in case it was that. None of that worked.
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Jason - Customer
- Posts: 2356
- Joined: 12 Dec 2009, 16:06
BCadillac wrote:Hello (this is SkittlrNet - I accidentally purchased the license under a different account)
We did a bit of research - we didn't have IonCube, and decided to go ahead and buy the Kick Starter version which does not require it? Unfortunately, I am still receiving this error when I try to install the regular version. I did clear my cache, use a different browser and I also tried deleting my .htaccess file in case it was that. None of that worked.
Open up a support ticket and we'll figure it out: http://www.arrowchat.com/support/contact/
4 posts
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