Help
Ask questions about how to do or fix things in Arrowchat
User avatar
huski
Free
 
Posts: 5
Joined: 22 Jun 2012, 13:19

 

by huski 22 Jun 2012, 21:07

We have installed the trial version with IPB 3, the online does show the number of members online but does not open up to show the list of members, same problem with the chat room, hangs on Loading...

Have this setting checked: Show All Online Users

have tried toggling settings on and off without any results, any help or suggestions appreciated.

Thank you
User avatar
Jason
Customer
 
Posts: 2356
Joined: 12 Dec 2009, 16:06

 

by Jason 22 Jun 2012, 21:41

Could I get a link to your debug file?

ex: yoursite.com/arrowchat/public/debug/
User avatar
huski
Free
 
Posts: 5
Joined: 22 Jun 2012, 13:19

 

by huski 23 Jun 2012, 07:27

User avatar
Jason
Customer
 
Posts: 2356
Joined: 12 Dec 2009, 16:06

 

by Jason 23 Jun 2012, 08:07

Your IPB is using the same variable as ArrowChat. I've seen this issue once before; we'll have to fix it next update.

For now, put the attached file (after unzipping) in your /arrowchat/includes/js/ folder and overwrite. That should fix it.
You do not have the required permissions to view the files attached to this post.
User avatar
huski
Free
 
Posts: 5
Joined: 22 Jun 2012, 13:19

 

by huski 23 Jun 2012, 13:01

I overwrote the arrowchat_core.js with the file you attached but still shows 'Loading...' as before.

Thanks for your help or suggestions on how to get this working
User avatar
huski
Free
 
Posts: 5
Joined: 22 Jun 2012, 13:19

 

by huski 23 Jun 2012, 13:02

woops, now its working, took more than logging out and back in, had to restart the browser. Thanks
User avatar
tsokira
Customer
 
Posts: 2
Joined: 26 Mar 2012, 19:26

 

by tsokira 19 Jul 2012, 09:24

Can this be used with 1.5.5? If not, can you provide an updated one. Thanks.
User avatar
Yooji
Customer
 
Posts: 1
Joined: 19 Jan 2013, 20:06

 

by Yooji 21 Jan 2013, 05:49

is there a fix for 1.6?
User avatar
Jason
Customer
 
Posts: 2356
Joined: 12 Dec 2009, 16:06

 

by Jason 21 Jan 2013, 18:30

This thread is irrelevant and no longer an issue. Please open up a support ticket if you experience this problem.
User avatar
Staff Bot
ArrowChat Team
 
Posts: 8996
Joined: 07 Nov 2012, 13:41

 

by Staff Bot 16 Dec 2014, 00:26

[b]This thread has been locked because the last post is greater than six months old. There is a good chance that the information in this thread is outdated. Please open a new topic if you wish to discuss this further.[/b]