no one is available

[ENikolova]

Hello I have installed the latest version of arrow chat and when I enters into the debug everything is fine . I have configured all visitors to chat only with the Admins, but when the admin is online and I visit arrow chat it says that there is no one available for chat?

What could be the problem and how I can fix it?

[gamerT]

sema to me

[Jason]

There could be a lot of reasons for this; you'll have to open a support ticket.

[ENikolova]

ok

[ENikolova]

The support guys are telling me that we need to create login system in our website but it is public website.

[Jason]

The support guys are telling me that we need to create login system in our website but it is public website.

That is correct unless you wanted all guest chat.

[ENikolova]

So without login system all visitor's won't be able to chat with our admins ?:(

[cjs]

Hi there… have the same problem: No one is available to chat.

What I wanted to achieve was a support channel for any user (probably guest using ArrowChat terminology) coming to my site. Thus, I tried to enable guest chat and set guests to be able to chat with admins only.

So same problem as ENikolova I take it?

[Staff Bot]

[b]This thread has been locked because the last post is greater than six months old. There is a good chance that the information in this thread is outdated. Please open a new topic if you wish to discuss this further.[/b]