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Ask questions about how to do or fix things in Arrowchat
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emoto
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Posts: 3
Joined: 03 Oct 2012, 16:29

 

by emoto 04 Oct 2012, 13:22

hi, I just downloaded your trial version of arrowchat but it's not possible to install it on my linux host. I get this error: /public_html/arrowchat/install/index.php cannot be decoded by this version of the ionCube Loader. If you are the administrator of this site then please install the latest version of the ionCube Loader

I'm using ionCube for several more extensions and it's working just fine for them. Anyway I also tryed to update ioncube loader but it doesn't help. Your trial is working just fine on my Windows local machine but I also want to test it in live environment before purchasing a license.
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Jason
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Posts: 2356
Joined: 12 Dec 2009, 16:06

 

by Jason 04 Oct 2012, 13:32

The trial requires IonCube Loader installed and working correctly on the latest version. If you're getting that message then it isn't installed correctly or on the latest version.

The full version does not have this requirement.
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emoto
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Joined: 03 Oct 2012, 16:29

 

by emoto 04 Oct 2012, 14:14

Please read my message again and tell me how exactly you're helping me? :)

As I said I'm using IonCube loader for another extensions on the same server and it's working just fine with them. I also downloaded the latest version of ioncube but there's no improvement - I still get the error message while the other extensions are working without any issues with ioncube.
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emoto
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Posts: 3
Joined: 03 Oct 2012, 16:29

 

by emoto 13 Oct 2012, 00:56

Thank you for your "support" - you just convinced me to stay away from arrowchat...
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Jason
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Posts: 2356
Joined: 12 Dec 2009, 16:06

 

by Jason 13 Oct 2012, 10:18

emoto wrote:Thank you for your "support" - you just convinced me to stay away from arrowchat...

Read the stickies on this forum.

Plus, there is nothing else to say. IonCube isn't installed correctly.
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FBartus
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Posts: 2
Joined: 06 Aug 2012, 23:52

 

by FBartus 15 Oct 2012, 02:22

ARROWCHAT your support is horrible and completly sucks...
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MFonti
Customer
 
Posts: 24
Joined: 26 Sep 2012, 14:57

 

by MFonti 15 Oct 2012, 05:10

Calm down and drink a camomille.
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Jason
Customer
 
Posts: 2356
Joined: 12 Dec 2009, 16:06

 

by Jason 15 Oct 2012, 08:02

Closing. Open a ticket if you need help.