Hi there,
I submitted a support ticket 2 days ago regarding this matter.. although have still not heard anything back from support.
In simple the chat bar does not appear if a user is using Google Chrome, either reports that the user is not logged in or simply does not appear.
Can anyone provide further information, perhaps a fix ?
Truly truly disappointing, especially after the price for the product. Not just the fact that the bar has vanished, also the support provided by ArrowChat.
Tempted to demand a refund.