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PGalea
Customer
 
Posts: 7
Joined: 13 Dec 2013, 21:08

 

by PGalea 16 Dec 2013, 23:07

Hi there,

I submitted a support ticket 2 days ago regarding this matter.. although have still not heard anything back from support.


In simple the chat bar does not appear if a user is using Google Chrome, either reports that the user is not logged in or simply does not appear.


Can anyone provide further information, perhaps a fix ?


Truly truly disappointing, especially after the price for the product. Not just the fact that the bar has vanished, also the support provided by ArrowChat.

Tempted to demand a refund.
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Jason
Customer
 
Posts: 2356
Joined: 12 Dec 2009, 16:06

 

by Jason 16 Dec 2013, 23:09

Your ticket was opened less than 24 hours ago. It will be answered and solved. Thank you for your patience.