Hi
The first and at the moment biggest problem for us is the fact, that the popout of a chatroom is bugged. If a user popouts a chatroom and refreshes the page, new messages doesn't go to the popout, but to the chatbar.
https://dasnetz.me
5 posts
Page 1 of 1
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SWendt - Customer
- Posts: 3
- Joined: 25 Mar 2015, 09:12
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Jason - Customer
- Posts: 2356
- Joined: 12 Dec 2009, 16:06
Messages cannot be synced between different tabs (or pop outs) of ArrowChat without the use of our push service: http://www.arrowchat.com/push/
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SWendt - Customer
- Posts: 3
- Joined: 25 Mar 2015, 09:12
So, the popout is not working, if the user stays on the site? And that's intended?
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Jason - Customer
- Posts: 2356
- Joined: 12 Dec 2009, 16:06
Pop out chat can be disabled via the admin panel if you don't like this behavior. We're continually working on improving syncing for non-push users.
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SWendt - Customer
- Posts: 3
- Joined: 25 Mar 2015, 09:12
For our users, the group chat is nearly unusable without the popout.
There would be multiple solutions for the problem: if the user opens the chatroom as popout, deactivate the chatrooms in the chatbar (cookie, session ...). Or don't use a database-field for the "read-status". This creates a unnecessary write process for the database (you should avoid any unnecessary write process with a high performance application like a chat). You could just submit the ID of the last received message with the ajax-call and send all messages with a ID greater than that to the client. So every browser/window/tab/whatever would be synced.
So, the bottom of the line is, that it's not possible to let the users open a chatroom as popout and use the site at the same time, without a monthly fee for a push-service that is not needed apart from that?
There would be multiple solutions for the problem: if the user opens the chatroom as popout, deactivate the chatrooms in the chatbar (cookie, session ...). Or don't use a database-field for the "read-status". This creates a unnecessary write process for the database (you should avoid any unnecessary write process with a high performance application like a chat). You could just submit the ID of the last received message with the ajax-call and send all messages with a ID greater than that to the client. So every browser/window/tab/whatever would be synced.
So, the bottom of the line is, that it's not possible to let the users open a chatroom as popout and use the site at the same time, without a monthly fee for a push-service that is not needed apart from that?
5 posts
Page 1 of 1
