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Ask questions about how to do or fix things in Arrowchat
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Venutius
Customer
 
Posts: 3
Joined: 06 Nov 2015, 15:38

 

by Venutius 06 Nov 2015, 16:36

Hi there, I'm trying to install Arrowchat.

I've got to the step where you choose your configuration details

I'm getting the following error:

Your table prefix is incorrect. We tried to retrieve information from the table "IrpPGjilwysija_users" and could not do so.

When I look at PHPMyAdmin, the users table is actually called "IrpPGjilwysija_user" so its not the prefix that is incorrect, surely it is the install software looking for the wrong table name?
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Venutius
Customer
 
Posts: 3
Joined: 06 Nov 2015, 15:38

 

by Venutius 06 Nov 2015, 16:54

I've sorted, was looking at a different table
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Jason
Customer
 
Posts: 2356
Joined: 12 Dec 2009, 16:06

 

by Jason 06 Nov 2015, 16:57

As far as I know, WordPress still uses "users" for the table name. Make sure you're using the correct database and looking at the correct database.