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Ask questions about how to do or fix things in Arrowchat
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perrada
Customer
 
Posts: 16
Joined: 20 Mar 2016, 23:01

 

by perrada 29 Dec 2016, 01:41

Hi I have wrong Typing Notification...

Image

If the user stoping write, all notification typing gradually disappear...

Any idea for fixed this?
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Jason
Customer
 
Posts: 2330
Joined: 12 Dec 2009, 16:06

 

by Jason 29 Dec 2016, 01:48

I've done a significant amount of testing and I haven't been able to reproduce that. Is there a specific way to get that to happen or it's always like that? I may need to look at your site.
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perrada
Customer
 
Posts: 16
Joined: 20 Mar 2016, 23:01

 

by perrada 29 Dec 2016, 01:58

That happen always... :(

I dont know why... older version works...

I can zipped directory of arrowchat... and send you link. But access to my server... no sorry :) I have on server huge projects...

and sorry for my bad english :(
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perrada
Customer
 
Posts: 16
Joined: 20 Mar 2016, 23:01

 

by perrada 29 Dec 2016, 02:14

Or if you want, I send you login/password to test user...

btw. thanks to help ;)
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perrada
Customer
 
Posts: 16
Joined: 20 Mar 2016, 23:01

 

by perrada 29 Dec 2016, 02:16

And I now trased website and if user write, in html code duplicate this code:

Code: Select all
<div class="arrowchat_chatboxmessage arrowchat_clearfix" id="arrowchat_typing_message_2341"><div class="arrowchat_chatboxmessagefrom"><img alt="" class="arrowchat_chatbox_avatar" src="https://pedigree.gamedogs.cz/avatar/14706615362701500"></div><div class="arrowchat_chatboxmessage_wrapper"><div class="arrowchat_chatboxmessagecontent" data-id="Typing"><div class="arrowchat_is_typing arrowchat_is_typing_chat"><div class="arrowchat_typing_bubble"></div><div class="arrowchat_typing_bubble"></div><div class="arrowchat_typing_bubble"></div></div></div></div></div>


This <div> is multiple if user write and if the user stop writing, this <div> erassed...
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Jason
Customer
 
Posts: 2330
Joined: 12 Dec 2009, 16:06

 

by Jason 29 Dec 2016, 02:18

perrada wrote:Or if you want, I send you login/password to test user...

btw. thanks to help ;)

A test user account would help greatly.
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perrada
Customer
 
Posts: 16
Joined: 20 Mar 2016, 23:01

 

by perrada 29 Dec 2016, 02:36

Login: jason@perrada.cz
Password: 999999

Link: https://pedigree.gamedogs.cz/index.php

My username is admin

Thanks ;)
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Jason
Customer
 
Posts: 2330
Joined: 12 Dec 2009, 16:06

 

by Jason 29 Dec 2016, 02:39

Silly me...I will need two accounts, of course. Otherwise I won't be able to see the typing notification!
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perrada
Customer
 
Posts: 16
Joined: 20 Mar 2016, 23:01

 

by perrada 29 Dec 2016, 02:42

Ou sorry :) I'm stupid...

Second account:

Login: jason2@perrada.cz
Password: 888888
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Jason
Customer
 
Posts: 2330
Joined: 12 Dec 2009, 16:06

 

by Jason 29 Dec 2016, 11:22

Strange, I can't get this to happen anywhere except your site. It may be something server-side. Can you please open up a support ticket with your FTP info: https://www.arrowchat.com/support/contact/
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perrada
Customer
 
Posts: 16
Joined: 20 Mar 2016, 23:01

 

by perrada 29 Dec 2016, 20:38

Hi, I have FTP disable on server. I use SFTP and to login I use private key...

I never send private key to another subject...

I disable typing notification and solve this problem :) but thanks for helping... arrowchat is great script :)