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wudhuslimited
Customer
 
Posts: 1
Joined: 18 Jul 2019, 11:47

 

by wudhuslimited 24 Jul 2019, 16:31

Done the setup process, inserted the codes into the header and footer.php files, however the chatbar does not load?

I get this error in Google Chrome Inspect mode

Code: Select all
Uncaught ReferenceError: ArrowChat is not defined
    at buildShowBarButton (eval at <anonymous> (external.php?type=js:210), <anonymous>:1:11101)
    at Function.runarrowchat (eval at <anonymous> (external.php?type=js:210), <anonymous>:1:174949)
    at HTMLDocument.eval (eval at <anonymous> (external.php?type=js:210), <anonymous>:1:186877)
    at j (jquery.js:4)
    at Object.fireWith [as resolveWith] (jquery.js:4)
    at Function.ready (jquery.js:4)
    at HTMLDocument.J (jquery.js:4)


Can someone help please :)
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Jason
ArrowChat Team
 
Posts: 2068
Joined: 13 Dec 2009, 00:06

 

by Jason 25 Jul 2019, 01:51

The ArrowChat var is defined in the includes/js/arrowchat_templates.js file. The only reason that I can think of that error showing up is a problem with the theme files. Is this a new install on an unmodified ArrowChat and theme?