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BasicEtiquette
Customer
 
Posts: 2
Joined: 14 Dec 2016, 15:24

 

by BasicEtiquette 24 Jun 2023, 07:07

Not entirely sure what is going on.

i cannot access my arrowchat feature of my site.

I use the url : https://roleplaydomain.com/arrowchat/admin

and it keeps popping up as:

http://roleplaydomain.com/arrowchat/admin/admin/admin/
with admin repeating multiple times

I'm not sure why.. any assistance would be great.

SCREENSHOT : https://cdn.filestackcontent.com/wQzVB2e7TuafbPB7DSmn
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Jason
Customer
 
Posts: 2330
Joined: 12 Dec 2009, 16:06

 

by Jason 24 Jun 2023, 08:50

I’d have to take a look at your root htaccess files. It seems that it’s setup to do something weird.
User avatar
BasicEtiquette
Customer
 
Posts: 2
Joined: 14 Dec 2016, 15:24

 

by BasicEtiquette 24 Jun 2023, 10:15

Yeah, i got onto my host provider support and they replied with:

"something is wrong in your .htaccess file in the arrowchat folder, specifically in these lines


<IfModule mod_rewrite.c>
RewriteEngine On
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule ^chatroom ^/../public/chatroom/ [L]
RewriteRule ^cron ^/../public/cron/ [L]
RewriteRule ^debug ^/../public/debug/ [L]
RewriteRule ^list ^/../public/list/ [L]
RewriteRule ^mobile ^/../public/mobile/ [L]
RewriteRule ^popout ^/../public/popout/ [L]
RewriteRule ^video ^/../public/video/ [L]
</IfModule> "
User avatar
Jason
Customer
 
Posts: 2330
Joined: 12 Dec 2009, 16:06

 

by Jason 25 Jun 2023, 16:46

You could try removing the arrowchat htaccess file, but I don't think that's the problem. I would guess its the htaccess file on the folder when arrowchat is located.