I noticed when i updated to the latest version 1.0.4 and downloaded the theme again. That when i refresh the screen the whole chat windows moves for a second to the left side of the screen. In opera it addionally makes a line shift in the chat type field when i press enter. It also when disable long polling is disabled (unhooked) it loads excessively. Added some screenshot and a video. also some other style glitches as u see on the first pic. Last pic u see the Lineshift in the chat type field. Also the avatars suddenly disappears after a littlebit, but if i refresh the window it appears again ?????
http://www.youtube.com/watch?v=1GGTZErFRJA
edit: video that shows excessive load.
http://www.youtube.com/watch?v=nFF2a76uTPo
video showing the dissappering avatar
http://www.youtube.com/watch?v=RNrXt4IgfCg
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MBenjaminsen - Customer
- Posts: 81
- Joined: 21 Mar 2010, 07:50
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DDietz - Customer
- Posts: 3
- Joined: 16 Jun 2010, 11:16
Mine does the same thing with the chat loading on the left side, but doesn't just flash. It stays there. I have to actually close the chat box and reopen the chat for it to display correctly. Also, I have an issue when I click the "Scroll to top" button. It will leave a jacked up "scroll to top" link open after I click it. It doesn't close that unless I click it again. It seems the CSS is a bit buggy in this release.
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Jack - Customer
- Posts: 36
- Joined: 01 Jun 2010, 21:55
Mine does the excessive loading as well. I was able to fix it by disabling long polling, however I hate to disable that... Any suggestions Jason?
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Jason - Customer
- Posts: 2356
- Joined: 12 Dec 2009, 16:06
Disabling long-polling shouldn't do anything since we completely removed the feature. We forgot to remove the option in the admin panel. Sounds like you may need to refresh your browser cache.
I've seen the left side windows popout before, so I'll take another look at it.
I've seen the left side windows popout before, so I'll take another look at it.
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Jack - Customer
- Posts: 36
- Joined: 01 Jun 2010, 21:55
Are you sure that is it? Once that box is unchecked, the symptoms come right back. Unchecked they go away.
Update: I can only reproduce this in firefox. IE works normal.
Update: I can only reproduce this in firefox. IE works normal.
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MBenjaminsen - Customer
- Posts: 81
- Joined: 21 Mar 2010, 07:50
As jack says..it still has a function that cause the symptoms..so something must be left in the code somewhere .
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Jason - Customer
- Posts: 2356
- Joined: 12 Dec 2009, 16:06
I double-checked it to make sure, and what do ya know...there was a small piece of code we forgot. Seeing as this is an urgent issue for anyone with that unchecked, I'm releasing an update v1.0.41 specifically addressing the issue.
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MBenjaminsen - Customer
- Posts: 81
- Joined: 21 Mar 2010, 07:50
Jason wrote:I double-checked it to make sure, and what do ya know...there was a small piece of code we forgot. Seeing as this is an urgent issue for anyone with that unchecked, I'm releasing an update v1.0.41 specifically addressing the issue.
Thanks jason :)
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asinsh - Customer
- Posts: 55
- Joined: 02 Apr 2010, 08:22
Did 1.0.41 fix the excessive loading for everyone? I just upgraded to 1.0.41 and on FF I see (in the lower left hand corner that normally says 'Done') that the site reloads every two seconds or so. I have the heartbeat set to 3 seconds but even if I set it to 30 seconds it continues to do this every two seconds or so. It didn't do this at all under 1.0.31 (the 'Done' remained rock steady). Thoughts?
In case it's helpful. Firebug tells me that the following is what it is doing:
In case it's helpful. Firebug tells me that the following is what it is doing:
- Code: Select all
GET http://www.[mydomain]/arrowchat/includes/receive_buddylist.php?_=1298938608443 200 OK 223ms
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asinsh - Customer
- Posts: 55
- Joined: 02 Apr 2010, 08:22
Oh wait, when I set the heartbeat to longer and then click F5 to fully refresh the browser I see that that loading only happens over a period tied to heartbeat. And I see exactly the same behavior on arrowchat.com. But I really don't remember the 'Done' getting replaced with a loading line in FF under the prior version. And I note that I don't see this on facebook either. Is it possible that by moving away from a subdomain that is now happening but wasn't happening like that before?
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Jason - Customer
- Posts: 2356
- Joined: 12 Dec 2009, 16:06
asinsh wrote:Oh wait, when I set the heartbeat to longer and then click F5 to fully refresh the browser I see that that loading only happens over a period tied to heartbeat. And I see exactly the same behavior on arrowchat.com. But I really don't remember the 'Done' getting replaced with a loading line in FF under the prior version. And I note that I don't see this on facebook either. Is it possible that by moving away from a subdomain that is now happening but wasn't happening like that before?
Nope, it's been there since the beginning. It's a limitation of FireFox, and we've yet (or anyone in the world to my knowledge) find a solution to it. Fortunately, FireFox 4 doesn't have this issue. Facebook uses a different method that ArrowChat 0.1 used, but it was too complicated and causes issues.
The only change we can make is moving from JSONP to a GET request. We're considering this option.
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Staff Bot - ArrowChat Team
- Posts: 8996
- Joined: 07 Nov 2012, 13:41
This thread has been locked because the last post is greater than six months old. There is a good chance that the information in this thread is outdated. Please open a new topic if you wish to discuss this further.
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