External.php - 500 Internal Server Error

[qberty]

Now I know I followed the installation to a tee.

Upon installing and setting up Arrowchat 1.5 through the admin panel, I quickly realize that Arrowchat doesn't show up on my vBulletin Forum.

Example:

Code: Select all

http://0m3ga.net/forum

Now I know i'd added the correct integration code properly, and there are no contradicting modifications that i'd done.

So I used Chromes Developer tools to figure it out. It turns out the external.php?type=js call responds with a 500 Internal Server error.

Confused, so I try

Code: Select all

http://0m3ga.net/forum/arrowchat/external.php?type=js

Works.

So my question is, why won't the Arrowchat bar work in this setup.

[Jason]

Do you have includes/integration.php and cache/data_admin_options.php files?

[qberty]

Yes, indeed. Both of those files exist on the server.

[wolfsblut]

viewtopic.php?f=28&t=971

[Jason]

FTP access, site URL and a test account would be awesome if you could do that. We'll figure out what's causing this and update the package if needed.

[qberty]

Alright i'll open a ticket with the info.

[Staff Bot]

This thread has been locked because the last post is greater than six months old. There is a good chance that the information in this thread is outdated. Please open a new topic if you wish to discuss this further.