Demote a chat room moderator

[gpi]

it is not clear at all how to demote a moderator. I was not able to do it.

[Jason]

The same way you promote them. However, the list doesn't update immediately and you must wait up to 30 seconds.

[gameprogit]

I have tried again and it still does not work. Once an user is moderator I get only the following options: Visit profile, Private Message, Block user. There isn't a demote option.

[Jason]

You need to be an admin to demote.

[gameprogit]

thank you for the answer. Please let me understand, I have the power to promote, but not demote?

(I am SocialEngine super admin, I assume I am also arrowchat admin, still I can promote to moderator).

[Jason]

You need to make sure that you're an ArrowChat admin in the admin panel under 'Manage Users' and searching for your username.

[gameprogit]

ok you were right, I was not an administrator. However I was able to make the user a moderator not being an adminsitrator, how is this possible?